Previous incidents

August 2025
Aug 29, 2025
1 incident

[Aptos Testnet] Investigating indexing service outage

Degraded

Resolved Aug 29, 2025 at 7:33am UTC

Aptos testnet GRPC stream service is back up, and all indexer services has resumed.
Thank you for your understaning, and continued trust in our service.

1 previous update

Aug 05, 2025
1 incident

[Base Mainnet] Network-wide block stallment on Base Mainnet chain

Degraded

Resolved Aug 5, 2025 at 7:01am UTC

Issue seems to be resolved. We will continue to closely monitor the situation.
Thank you for your understanding and continued trust in our service.

3 previous updates

Aug 02, 2025
2 incidents

Degraded performance on Aptos Mainnet Default Indexer Processors

Degraded

Resolved Aug 2, 2025 at 3:00pm UTC

Aptos Indexer Processors have caught up to the tip, and all services are fully opreational.
Thank you for your understanding and continued trust in our service.

1 previous update

Degraded performance on Aptos Mainnet Default Indexer Processors

Degraded

Resolved Aug 1, 2025 at 6:44pm UTC

Aptos.Indexer Processors have caught up to the tip, and all services are fully opreational.
Thank you for your understanding and continued trust in our service.

1 previous update

Aug 01, 2025
1 incident

Degraded performance on Aptos Mainnet Default Indexer Processors

Degraded

Resolved Jul 31, 2025 at 10:53pm UTC

Aptos.Indexer Processors have caught up to the tip, and all services are fully opreational.
Thank you for your understanding and continued trust in our service.

1 previous update

June 2025
Jun 25, 2025
2 incidents

[Polygon Amoy] Partial outage with Data API and Archival Node service

Degraded

Resolved Jul 24, 2025 at 2:48pm UTC

This issue has been fully resolved, and all services are. fully operational.
Thank you for your understanding and continued trust in our service.

2 previous updates

[Polygon Amoy] Chain Sync Stalled

Degraded

Resolved Jul 24, 2025 at 1:12am UTC

This issue has been addressed, and node service is fully operational.
Thank you for your understanding and continued trust in our service.

1 previous update

Jun 18, 2025
1 incident

[Arbitrum Mainnet] Chain sync stalled on Arbitrum Mainnet

Degraded

Resolved Jun 18, 2025 at 12:35am UTC

We have applied the fix, and the issue will soon be resolved.
Thank you for your understanding and continued trust in our service.

1 previous update

Jun 16, 2025
1 incident

[Aptos Mainnet Indexer] Partial outage with Aptos Mainnet Indexer

Degraded

Resolved Jun 15, 2025 at 4:17pm UTC

This issue has been resolved, and all services are operational.
Thank you for your understanding and continued trust in our service.

1 previous update

Jun 14, 2025
1 incident

[Polygon Amoy] Partial outage with Data API and Archival Node service

Degraded

Resolved Jun 17, 2025 at 4:46am UTC

This issue has been resolved, and all services are operational, including Polygon Amoy Archival Node, Data API, and Webhook for Polygon Amoy.
Thank you for your understanding and continued trust in our service.

1 previous update

Jun 13, 2025
1 incident

[Aptos Testnet] Investigating indexing service outage

Degraded

Resolved Jun 12, 2025 at 8:28pm UTC

This issue has. been resolved and Aptos Testnet Indexers are operational.
Thank you for your understanding and continued trust in our service.

1 previous update

Jun 09, 2025
1 incident

[Kaia Kairos] Block production stalled on Kaia Kairos

Degraded

Resolved Jun 9, 2025 at 7:14am UTC

Issue has been fixed and resolved.
Thank you for your understanding and continued trust in our service.

1 previous update

Jun 04, 2025
1 incident

[Aptos Mainnet] Token V2 Indexing has halted

Degraded

Resolved Jun 4, 2025 at 1:48am UTC

Issue has been fixed and resolved.
Thank you for your understanding and continued trust in our service.

1 previous update