Previous incidents

September 2025
Sep 30, 2025
1 incident

[Aptos Mainnet Indexer] Temporary Service Interruption

Degraded

Resolved Sep 30, 2025 at 9:19am UTC

Aptos Mainnet Indexer is restored.
Thank you for your understanding and continued trust in our service.

1 previous update

Sep 24, 2025
1 incident

[Solana Devent] Chain Sync Stalled

Downtime

Resolved Sep 24, 2025 at 12:41pm UTC

This issue has now been fully addressed, and node service is operational again. However, please note that queries for certain blocks in the range of 409,967,970 to 409,985,402 may not be fully available due to irregularities observed during the recovery process.

We will continue to monitor the network closely and share further updates if needed.

Thank you for your understanding and continued trust in our service.

1 previous update

Sep 10, 2025
2 incidents

[Polygon Mainnet] Disruption with Data API Service and Node Service

Downtime

Resolved Sep 11, 2025 at 3:03am UTC

Polygon Mainnet Service is fully operational again.
Thank you for your understanding and continued trust in our service.

1 previous update

[Aptos Testnet] Temporary outage with Aptos Testnet node service

Downtime

Resolved Sep 9, 2025 at 10:18pm UTC

Aptos Testnet node service is restored.
Thank you for your understanding and continued trust in our service.

1 previous update

Sep 02, 2025
1 incident

[Ethereum Mainnet] Archival Node Outage

Degraded

Resolved Sep 9, 2025 at 10:06pm UTC

Ethereum Archival node is fully restored.
Thank you for your understanding and continued trust in our service.

2 previous updates

August 2025
Aug 29, 2025
1 incident

[Aptos Testnet] Investigating indexing service outage

Degraded

Resolved Aug 29, 2025 at 7:33am UTC

Aptos testnet GRPC stream service is back up, and all indexer services has resumed.
Thank you for your understaning, and continued trust in our service.

1 previous update

Aug 05, 2025
1 incident

[Base Mainnet] Network-wide block stallment on Base Mainnet chain

Degraded

Resolved Aug 5, 2025 at 7:01am UTC

Issue seems to be resolved. We will continue to closely monitor the situation.
Thank you for your understanding and continued trust in our service.

3 previous updates

Aug 02, 2025
2 incidents

Degraded performance on Aptos Mainnet Default Indexer Processors

Degraded

Resolved Aug 2, 2025 at 3:00pm UTC

Aptos Indexer Processors have caught up to the tip, and all services are fully opreational.
Thank you for your understanding and continued trust in our service.

1 previous update

Degraded performance on Aptos Mainnet Default Indexer Processors

Degraded

Resolved Aug 1, 2025 at 6:44pm UTC

Aptos.Indexer Processors have caught up to the tip, and all services are fully opreational.
Thank you for your understanding and continued trust in our service.

1 previous update

Aug 01, 2025
1 incident

Degraded performance on Aptos Mainnet Default Indexer Processors

Degraded

Resolved Jul 31, 2025 at 10:53pm UTC

Aptos.Indexer Processors have caught up to the tip, and all services are fully opreational.
Thank you for your understanding and continued trust in our service.

1 previous update